Service

 

Stay connected 24-7. Below are the links to your insurance carriers website. Most websites allow a customer to pay their bill online and file insurance claims.

Change Request

** If you need to update your policy, make a change, review coverages, or any other service needs, please contact or email Bell-Scott Insurance Group. Your request will be returned during normal business hours Monday-Thursday 8:30AM to 5:00PM & Friday 8:30AM to 4:30PM.

No coverage can be bound nor changes made to your new or existing policy unless you have received a written binder of insurance from our office. A form submitted from this site does not constitute a binding coverage agreement.

Claims Request

To report a claim during business hours, please call our agency at 972-938-9676 as soon as possible. We will direct you concerning the next steps you need to take in the claims process.

Outside of business hours, please contact your insurance carrier directly, then contact us as soon as possible.

 

Windshield:

Call our office to report the damage.

We will verify your coverage/deductible and then advise you on how to get it repaired.

One Vehicle Accident:

Stop your vehicle and move it to a safe place.

Determine if you or any passengers are injured. Call for medical assistance if needed.

Call our office as soon as possible to report the accident. We will verify your coverage/deductible and then advise you to obtain estimates for repairs.

Two (or more) Vehicle Accident:

Stop your vehicle and move it to a safe place, if possible.

Remain at the scene of the accident, and determine if you or any passengers are injured. Call for medical assistance if needed.

Exchange the following information with the other driver(s): names, addresses, telephone numbers, type and ownership of vehicles, insurance information, a description of damages.

Get the names, addresses and telephone numbers of any witnesses.

Call the police. Cooperate with the police and answer all of their questions.

Do not admit fault to anyone. You do not have all of the facts about the accident yet.

If your vehicle must be towed, ask that it be taken to a repair shop of your choice.

Call our office and report the accident as soon as possible. Our staff will verify your coverage/deductible and set up your claim with the insurance company that carries your policy.

Property (Fire/Water/Wind/Theft/Vandalism/Etc):

Make whatever repairs are necessary to ensure no further damage can occur. For instance, turn off the water main for burst pipes, place a tarp on the roof for leaks, etc. (Keep a record of repair costs and retain receipts for these immediate and necessary expenditures.)

If the loss involves theft or vandalism, call the police immediately.

Call our office to report the claim as soon as possible. We will verify your coverage/deductible and give you advice for obtaining estimates for repairs.

America First Insurance
Website: www.americafirst-ins.com
Claims Phone Number: 877-263-7890
Allied Insurance
Website: www.alliedinsurance.com
Claims Phone Number: 800-282-1446
Encompass
Website: www.encompassinsurnace.com
Claims Phone Number: 800-588-7400
Germania
Website: www.germaniainsurance.com
Claims Phone Number: 877-437-6264
The Hartford
Website: www.thehartford.com
Claims Phone Number: 800-243-5860
Kemper
Website: www.ekemper.com
Claims Phone Number: 888-252-2799
MetLife
Website: www.metlife.com
Claims Phone Number: 866-363-8669
Progressive
Website: www.progressive.com
Claims Phone Number: 800-247-4499
Safeco
Website: www.safeco.com
Claims Phone Number: 800-332-3226
State Auto
Website: www.stateauto.com
Claims Phone Number: 800-766-1853
Travelers
Website: www.travelers.com
Claims Personal LinesPhone Number: 800-252-4633Claims Commercial Lines Phone Number: 800-238-6225